Contact Weareplonet

The team is based in Podgorica, Montenegro. Most conversations start by email; support tickets are answered within one business day, and typically within four hours during Central European working hours.

General enquiries

support@weareplonet.org
Response within one business day.

Sales & partnerships

sales@weareplonet.org
For multi-property groups and channel partners.

Compliance & legal

compliance@weareplonet.org
Contract questions, DPA, invoicing entity changes.

Data Protection Officer

dpo@weareplonet.org
GDPR data subject requests, data breach reports.

Office

Weareplonet Retail d.o.o.
ul. Vaka Đurovića 14
81000 Podgorica
Crna Gora / Montenegro

Phone: +382 20 517 926 (Mon–Fri 09:00–18:00 CET)

Support hours

The support team operates Monday to Friday, 08:00 to 20:00 Central European Time. Incidents affecting a live module are covered 24/7 for customers on the on-call escalation add-on; otherwise best-effort out of hours.

For the fastest response, please include your property name, the module in question, and any relevant reference number from the Weareplonet dashboard when you open a ticket.

Legal & bank

PIB (VAT): 03761829 · CRPS: 4-2513628/2 · Director: Stefan Popović
Bank: Crnogorska komercijalna banka · IBAN ME25 5100 0000 5382 4917 63
Regulator: Agencija za zaštitu ličnih podataka (AZLP), reg. no. 05-030/26-3427 · Court: Osnovni sud u Podgorici